Frequently Asked Questions
Everything you need to know
Need assistance? The team at Keys to Heaven has compiled answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further help, feel free to reach out anytime.
Are the designs limited?
For our Customisable Keychain (Step-by-Step), we only have the limited choices. We are looking into expanding the number of choices for you. To have your very own and unique design, you can design using online tools and send in your designs to us through WhatsApp after purchasing Customisable Keychain (Picture)!
What are the payment methods accepted?
We accept all credit and debit cards. Cash are also accepted after arranging a time with the admin through our socials. For other payment methods, feel free to send in your queries through the contact page or through our socials. Our socials can be found at the bottom of this page.
Can I have my order gift wrapped?
Unfortunately, we do not have the orders wrapped for regular orders. We may have gift wrapping option in the near future or during festive season.